LOMA LINDA UNIVERSITY MEDICAL CENTER

"Patients whose income is 200% or less of the FPL receive full Charity Care and those patients between 201% and 400% of FPL will not pay more than what Medicare or Medi-Cal would typically pay, whichever is greater, for a similar episode of service."

documented · checked 2026-10-13 · LLUMC Policy - C-22 - Financial Assistance

"Except for Medi-Cal Share of Cost patients, when an insured patient’s family income is 200% or less than the established poverty income level, based on current FPL Guidelines, and the patient meets all other Financial Assistance qualification requirements, LLUMC will accept the amount paid by the third-party insurer and the patient will receive Charity Care assistance for their portion of payment and have no further payment obligation."

documented · checked 2026-10-13 · LLUMC Policy - C-22 - Financial Assistance

"LLUMC deems those patients that are eligible for government sponsored low-income assistance programs (e.g., Medi-Cal/Medicaid, California Children’s Services, and any other applicable state or local low-income program) to be automatically eligible for Charity Care when payment is not made by the governmental program."

documented · checked 2026-10-13 · LLUMC Policy - C-22 - Financial Assistance

"Family income is determined using only a copy of the patient’s federal tax return or recent pay stubs."

documented · checked 2026-10-13 · LLUMC Policy - C-22 - Financial Assistance

"Financial Assistance applications are accepted at any point where the patient makes a request, or when the hospital or its agents identify an individual patient’s potential need."

documented · checked 2026-10-13 · LLUMC Policy - C-22 - Financial Assistance

"Financial Assistance Policy [English](/sites/lluh.org/files/2026-05/llumc-c-22.pdf "Financial Assistance Policy C-22 - English") | [Spanish](/sites/lluh.org/files/2024-08/Financial-Assistance-Policy-MC-C-22-Spanish.pdf "Financial Assistance Policy - Spanish")"

documented · checked 2026-10-13 · Help Paying Your Bill - Billing and Insurance | Loma Linda University Health

"LOMA LINDA UNIVERSITY MEDICAL CENTER OPERATING POLICY CATEGORY: FINANCE CODE: C-22 EFFECTIVE: 07/2025 SUBJECT: FINANCIAL ASSISTANCE REPLACES: 05/2025 PAGE: 1 of 15 PURPOSE: This policy describes the criteria and process used by Loma Linda University Medical Center, Loma Linda University East Campus Hospital, Loma Linda University Surgical Hospital, Loma Linda University Health Beaumont-Banning and Loma Linda University Behavioral Medicine Center (collectively referred to as LLUMC) to ensure compliance with state and federal laws, including section 501(r) of the Internal Revenue Code (IRC) of 1986, as amended, and the California Hospital Fair Billing Program (22 CCR §§ 96051 et seq)."

documented · checked 2026-10-13 · LLUMC Policy - C-22 - Financial Assistance