{"hospital":{"ccn":"100007","name":"ADVENTHEALTH ORLANDO","city":"ORLANDO","state":"FL","zip":"32803","phone":"407-303-1976","ownership":"Voluntary non-profit - Private","website_domain":"adventhealth.com","system":null},"version":5,"status":"published","eligibility":{"free_care_max_fpl":{"value":"250","layer":"documented","quote":"To qualify for a 100% reduction in your financial responsibility, you must have received emergency or medically necessary care and have an annual household income that does not exceed 250% of the Federal Poverty Guideline, according to the table below.","source_id":"fap-1c102478d8c675dc","checked_on":"2026-10-09","confidence":1.0,"support_count":0},"discount_tiers":null,"asset_test":{"value":true,"layer":"documented","quote":"In addition to evaluation of income level outlined above, an asset means test may also be applied to Medicare recipients only. This asset evaluation’s purpose is to determine eligibility for financial assistance for applicants who are retired with fixed incomes less than or equal to two hundred fifty percent (250%) of the Federal Poverty Guidelines up to the max asset limits provided by the Center’s for Medicare and Medicaid Services (CMS).","source_id":"fap-849172864f0b3d8d","checked_on":"2026-10-09","confidence":1.0,"support_count":0},"residency":null,"insured_patients_covered":null,"min_balance":null,"services_excluded":null},"programs":{"presumptive":null,"state_programs":null},"apply":{"form_url":null,"form_version":null,"documents_required":null,"documents_reported":null,"submit_methods":null,"window_days_from_first_bill":{"value":240,"layer":"documented","quote":"Requests for financial assistance will be honored up to two hundred forty (240) days after the date of the first post-discharge billing statement, sent by mail or electronically to the patient, for the care provided.","source_id":"fap-849172864f0b3d8d","checked_on":"2026-10-09","confidence":1.0,"support_count":0},"decision_days":null,"decision_days_reported":null},"collections":{"eca_wait_days":{"value":120,"layer":"documented","quote":"One hundred twenty (120) days from the date the entity provides the first post-discharge billing statement for the care provided, AdventHealth may engage in ECAs including but not limited to selling debt to a third party (see section D of this policy for more information regarding debt sale) only after the following notifications have been provided to the individual at least thirty (30) days before initiating any ECAs:","source_id":"fap-849172864f0b3d8d","checked_on":"2026-10-09","confidence":1.0,"support_count":0},"collection_agencies":null},"contacts":{"phone":{"value":"800-462-0490","layer":"documented","quote":"**Phone:** [800-462-0490](tel:+1-800-462-0490)","source_id":"fap-1c102478d8c675dc","checked_on":"2026-10-09","confidence":1.0,"support_count":0},"hours":null,"languages":{"value":["English","Arabic (العربية)","Chinese (中文)","Greek (ελληνικά)","Gujarati (ગુજરાતી)","Haitian Creole (kreyòl ayisyen)","Korean (한국어)","Portuguese (Português)","Russian (русский)","Spanish (Español)","Tagalog (Filipino)","Vietnamese (Tiếng Việt)"],"layer":"documented","quote":"English\n\n[View PDF](/sites/default/files/assets/financial-assistance-plain-language-summary-2026.pdf \"financial-assistance-plain-language-summary-2026.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-english.pdf \"short_financial_form-english.pdf\")\n\n[View PDF](/sites/default/files/assets/cw-f-50.1-financial-assistance-05282026.pdf \"cw-f-50.1-financial-assistance-05282026.pdf\")\n\nArabic (العربية)\n\n[View PDF](/sites/default/files/assets/2025-summary_arabic.pdf \"2025-summary_arabic.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-arabic.pdf \"short_financial_form-arabic.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_arabic.pdf \"adventhealth_financial_assistance_packet-2025_arabic.pdf\")\n\nChinese (中文)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-chinese_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-chinese_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-chinese.pdf \"short_financial_form-chinese.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_chinese.pdf \"adventhealth_financial_assistance_packet-2025_chinese.pdf\")\n\nGreek (ελληνικά)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-greek_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-greek_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-greek.pdf \"short_financial_form-greek.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_greek_0.pdf \"adventhealth_financial_assistance_packet-2025_greek_0.pdf\")\n\nGujarati (ગુજરાતી)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-gujarati_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-gujarati_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-gujarati.pdf \"short_financial_form-gujarati.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_gujarati.pdf \"adventhealth_financial_assistance_packet-2025_gujarati.pdf\")\n\nHaitian Creole (kreyòl ayisyen)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-haitian_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-haitian_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-haitian.pdf \"short_financial_form-haitian.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_haitian.pdf \"adventhealth_financial_assistance_packet-2025_haitian.pdf\")\n\nKorean (한국어)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-korean_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-korean_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-korean.pdf \"short_financial_form-korean.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_korean.pdf \"adventhealth_financial_assistance_packet-2025_korean.pdf\")\n\nPortuguese (Português)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment_portuguese_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment_portuguese_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-portuguese.pdf \"short_financial_form-portuguese.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_portuguese.pdf \"adventhealth_financial_assistance_packet-2025_portuguese.pdf\")\n\nRussian (русский)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-russian_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-russian_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-russian.pdf \"short_financial_form-russian.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_russian.pdf \"adventhealth_financial_assistance_packet-2025_russian.pdf\")\n\nSpanish (Español)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-tagalog_spanish_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-tagalog_spanish_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-spanish.pdf \"short_financial_form-spanish.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_spanish.pdf \"adventhealth_financial_assistance_packet-2025_spanish.pdf\")\n\nTagalog (Filipino)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-tagalog_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-tagalog_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-tagalog.pdf \"short_financial_form-tagalog.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_tagalog.pdf \"adventhealth_financial_assistance_packet-2025_tagalog.pdf\")\n\nVietnamese (Tiếng Việt)\n\n[View PDF](/sites/default/files/assets/25-corp-1722901425-patient-finance-policy-summary-table-adjustment-vietnamese_edit-f1.pdf \"25-corp-1722901425-patient-finance-policy-summary-table-adjustment-vietnamese_edit-f1.pdf\")\n\n[View PDF](/sites/default/files/assets/short_financial_form-vietnamese.pdf \"short_financial_form-vietnamese.pdf\")\n\n[View PDF](/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_vietnamese.pdf \"adventhealth_financial_assistance_packet-2025_vietnamese.pdf\")","source_id":"fap-1c102478d8c675dc","checked_on":"2026-10-09","confidence":1.0,"support_count":0}},"coverage":{"facilities":{"value":["AdventHealth Orlando"],"layer":"documented","quote":"[AdventHealth Orlando](/locations/hospitals/orlando \"AdventHealth Orlando\") | 601 East Rollins Street, Orlando, FL 32803 | [AdventHealth Orlando](/sites/default/files/assets/orlando.pdf \"orlando.pdf\")","source_id":"fap-1c102478d8c675dc","checked_on":"2026-10-09","confidence":1.0,"support_count":0},"provider_list_url":null},"sources":[{"id":"fap-1c102478d8c675dc","kind":"hospital_web","url":"https://www.adventhealth.com/hospital/adventhealth-orlando/legal/financial-assistance","title":"Financial Assistance | AdventHealth Orlando","fetched_on":"2026-10-09","sha256":"1c102478d8c675dce6d2dbf33d2eea5d8ac549b7d3322c9dbf1899a11c540489","effective_date":null},{"id":"fap-82f9ea3dd06480ac","kind":"hospital_web","url":"https://www.adventhealth.com/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_greek_0.pdf","title":"View PDF","fetched_on":"2026-10-09","sha256":"82f9ea3dd06480ac8baaff564a6787ae6501f5719e80005269cc91b2870f4ff2","effective_date":null},{"id":"fap-849172864f0b3d8d","kind":"hospital_web","url":"https://www.adventhealth.com/sites/default/files/assets/cw-f-50.1-financial-assistance-05282026.pdf","title":"View PDF","fetched_on":"2026-10-09","sha256":"849172864f0b3d8d562b8631d6773b9b1e4e964e71953797204dd3f33f357548","effective_date":null},{"id":"fap-ed42d666e01769b7","kind":"hospital_web","url":"https://www.adventhealth.com/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_chinese.pdf","title":"View PDF","fetched_on":"2026-10-09","sha256":"ed42d666e01769b748a60bc3577f414071f8f1703dbab24085bd7082959db706","effective_date":null},{"id":"fap-ed4fd4f9a2ec7211","kind":"hospital_web","url":"https://www.adventhealth.com/sites/default/files/assets/adventhealth_financial_assistance_packet-2025_arabic.pdf","title":"View PDF","fetched_on":"2026-10-09","sha256":"ed4fd4f9a2ec7211a89ade123299f7e10517da41ba6e73c0d1974b845ecb4165","effective_date":null}],"accuracy":null}