{"hospital":{"ccn":"100018","name":"NAPLES COMMUNITY HOSPITAL","city":"NAPLES","state":"FL","zip":"34102","phone":"239-624-5000","ownership":"Voluntary non-profit - Private","website_domain":"nchmd.org","system":null},"version":3,"status":"published","eligibility":{"free_care_max_fpl":{"value":"200","layer":"documented","quote":"Patients whose family income is at or below 200% of the Federal Poverty Guidelines","source_id":"fap-f9b1e6e7d89fe228","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"discount_tiers":null,"asset_test":null,"residency":null,"insured_patients_covered":{"value":true,"layer":"documented","quote":"Financial assistance is offered to patients who are uninsured and underinsured.","source_id":"summary-b86c3edefac977aa","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"min_balance":null,"services_excluded":null},"programs":{"presumptive":null,"state_programs":null},"apply":{"form_url":null,"form_version":null,"documents_required":{"value":["proof_of_income","tax_return","pay_stubs","bank_statements"],"layer":"documented","quote":"Must provide the following for income verification as applicable: • Current pay stubs or written verification from employer • Income Tax return for the most recent prior year • W-2’s and or 1099’s • Recent Checking/Savings bank statement(s)","source_id":"fap-f9b1e6e7d89fe228","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"documents_reported":null,"submit_methods":{"value":[{"kind":"mail","detail":"calling Patient Accounts Customer Service at 239-624-6400 or at 800-436-8454 and requesting a copy by mail or email."},{"kind":"email","detail":"calling Patient Accounts Customer Service at 239-624-6400 or at 800-436-8454 and requesting a copy by mail or email."},{"kind":"portal","detail":"This information is also available on our website at www.nchmd.org/Patients-and-visitors/billing-info."},{"kind":"in_person","detail":"Copies of the policy and application are also available at the Admissions Offices for all NCH Healthcare System hospital locations, as well as all Emergency Department locations."}],"layer":"documented","quote":"NCH Healthcare System’s Financial Assistance Policy and Application are available free of charge by calling Patient Accounts Customer Service at 239-624-6400 or at 800-436-8454 and requesting a copy by mail or email. This information is also available on our website at www.nchmd.org/Patients-and-visitors/billing-info. Copies of the policy and application are also available at the Admissions Offices for all NCH Healthcare System hospital locations, as well as all Emergency Department locations.","source_id":"summary-b86c3edefac977aa","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"window_days_from_first_bill":null,"decision_days":null,"decision_days_reported":null},"collections":{"eca_wait_days":null,"collection_agencies":null},"contacts":{"phone":null,"hours":null,"languages":{"value":["English","Spanish","Creole"],"layer":"documented","quote":"* [Charity and Financial Assistance Policy – English](https://nchmd.org/wp-content/uploads/2026/08/Charity-and-Financial-Assistance.pdf)\n* [Charity and Financial Assistance Policy – Spanish](https://nchmd.org/wp-content/uploads/2026/08/Charity-and-Financial-Assistance-SPA.pdf)\n* [Charity and Financial Assistance Policy – Creole](https://nchmd.org/wp-content/uploads/2026/08/Charity-and-Financial-Assistance-CRE.pdf)","source_id":"billing-697f39659f71f8ef","checked_on":"2026-10-14","confidence":1.0,"support_count":0}},"coverage":{"facilities":{"value":["NCH Healthcare System hospital location","Admissions Offices for all NCH Healthcare System hospital locations","all Emergency Department locations"],"layer":"documented","quote":"Copies of the policy and application are also available at the Admissions Offices for all NCH Healthcare System hospital locations, as well as all Emergency Department locations.","source_id":"summary-b86c3edefac977aa","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"provider_list_url":null},"sources":[{"id":"fap-5b0f0e23072eff8b","kind":"hospital_web","url":"https://nchmd.org/about-us/charity-care","title":"Charity Care | Naples Comprehensive Health (NCH)","fetched_on":"2026-10-14","sha256":"5b0f0e23072eff8bd0360126d8ebb9103fb8d165bcaf6fa4b49e89f17e064eb7","effective_date":null},{"id":"summary-b86c3edefac977aa","kind":"hospital_web","url":"https://nchmd.org/wp-content/uploads/2025/09/Financial_Assistance_Policy_Plain_Language_Summary.pdf","title":"[PDF] Financial Assistance Policy — Plain Language Summary NCH ...","fetched_on":"2026-10-14","sha256":"b86c3edefac977aa2849bb7c52d25b80dc1df1664324c63b3da0d57d12a9aa51","effective_date":null},{"id":"billing-697f39659f71f8ef","kind":"hospital_web","url":"https://nchmd.org/patients-and-visitors/billing-info","title":"Billing Information | Naples Comprehensive Health (NCH)","fetched_on":"2026-10-14","sha256":"697f39659f71f8ef71c4239813e215269f7ee4a3e6c6de687427c9ea10e98185","effective_date":null},{"id":"billing-697f39659f71f8ef","kind":"hospital_web","url":"https://nchmd.org/patients-and-visitors/billing-information","title":"Billing Information | Naples Comprehensive Health (NCH)","fetched_on":"2026-10-14","sha256":"697f39659f71f8ef71c4239813e215269f7ee4a3e6c6de687427c9ea10e98185","effective_date":null},{"id":"fap-f9b1e6e7d89fe228","kind":"hospital_web","url":"https://nchmd.org/wp-content/uploads/2026/08/Charity-and-Financial-Assistance.pdf","title":"Charity and Financial Assistance Policy – English","fetched_on":"2026-10-14","sha256":"f9b1e6e7d89fe228fddcfe1258dbe1c7c1aca0d4a50efad795873546558a0ef8","effective_date":null},{"id":"fap-7c4c69bf6a4dce19","kind":"hospital_web","url":"https://nchmd.org/wp-content/uploads/2026/08/Charity-and-Financial-Assistance-SPA.pdf","title":"Charity and Financial Assistance Policy – Spanish","fetched_on":"2026-10-14","sha256":"7c4c69bf6a4dce19e098333fe6fbaa65f6c34d06f0d574de78ddb866323fc809","effective_date":null},{"id":"fap-87fb848144d53288","kind":"hospital_web","url":"https://nchmd.org/wp-content/uploads/2026/08/Charity-and-Financial-Assistance-CRE.pdf","title":"Charity and Financial Assistance Policy – Creole","fetched_on":"2026-10-14","sha256":"87fb848144d532882f0ab8dd024e9a02f2cda614d1a3743f008485b0a74af682","effective_date":null},{"id":"application-03eef07368c4257d","kind":"hospital_web","url":"https://nchmd.org/wp-content/uploads/2026/08/Application-for-Financial-Aid.pdf","title":"Application for Financial Aid – English","fetched_on":"2026-10-14","sha256":"03eef07368c4257df6ade1920ff905e26cfbfaad5fe621e8f636c8d8662c1ba7","effective_date":null}],"accuracy":null}