{"hospital":{"ccn":"140211","name":"NORTHWESTERN MEDICINE DELNOR COMMUNITY HOSPITAL","city":"GENEVA","state":"IL","zip":"60134","phone":"630-208-3000","ownership":"Voluntary non-profit - Private","website_domain":"nm.org","system":null},"version":1,"status":"published","eligibility":{"free_care_max_fpl":{"value":"250","layer":"documented","quote":"An Applicant with Household Income equal to or less than 250% of the then current Federal Poverty Guideline applicable to the Applicant’s Family Size shall be eligible for Free Care.","source_id":"fap-8a852ef2e6b5a7fd","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"discount_tiers":null,"asset_test":null,"residency":null,"insured_patients_covered":{"value":true,"layer":"documented","quote":"NMHC provides Free Care as well as Discounted Care to Insured Patients as provided in this Appendix B.","source_id":"fap-8a852ef2e6b5a7fd","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"min_balance":null,"services_excluded":null},"programs":{"presumptive":null,"state_programs":null},"apply":{"form_url":null,"form_version":null,"documents_required":null,"documents_reported":null,"submit_methods":{"value":[{"kind":"mail","detail":"Northwestern Memorial HealthCare Attention: Financial Counseling 675 North Saint Clair Street, Suite 2-110, Chicago, Illinois 60611"}],"layer":"documented","quote":"Morate podnijeti potpuni zahtjev i popratne dokumente u roku od 240 dana nakon što ste otpušteni ili dobijete ambulantnu njegu.","source_id":"application-f25d186fd5c649c8","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"window_days_from_first_bill":{"value":240,"layer":"documented","quote":"Morate podnijeti potpuni zahtjev i popratne dokumente u roku od 240 dana nakon što ste otpušteni ili dobijete ambulantnu njegu.","source_id":"application-f25d186fd5c649c8","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"decision_days":null,"decision_days_reported":null},"collections":{"eca_wait_days":null,"collection_agencies":null},"contacts":{"phone":{"value":"800.423.0523","layer":"documented","quote":"Call Financial Counseling, toll free, at [**800.423.0523**](tel:8004230523) Monday through Friday.","source_id":"billing-ffdd5ecb37176e56","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"hours":{"value":"8:30 am to 5:00 pm","layer":"documented","quote":"To meet with a financial counselor in person, call [**800.423.0523**](tel:8004230523), Monday through Friday, 8:30 am to 5:00 pm to arrange an appointment.","source_id":"billing-ffdd5ecb37176e56","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"languages":{"value":["English","Spanish","Arabic","Bosnian","Chinese Simplified","Chinese Traditional","Hindi","Korean","Polish","Russian","Urdu","Vietnamese"],"layer":"documented","quote":"English\n\n[Plain Language Summary](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/english/financial-assistance-plain-language-english.pdf)\n\n[Financial Assistance Policy](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/english/nmhc-financial-assistance-policy.pdf)\n\n[Financial Assistance Application](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/english/northwestern-medicine-financial-assistance-application-fillable.pdf)\n\nSpanish\n\n[ASISTENCIA FINANCIERA – RESUMEN EN LENGUAJE SENCILLO (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/spanish/financial-assistance-plain-language-spanish.pdf)\n\n[POLÍTICA FINANCIERA (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/spanish/nmhc-financial-assistance-policy-spanish.pdf)\n\n[Solicitud de Ayuda Financiera (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/spanish/northwestern-medicine-financial-assistance-application-spanish-fillable.pdf)\n\nArabic\n\n[تلخيص لغة مبا ر شة بشأن المساعدة المالية (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/arabic/تلخيص-لغة-مبا-ر-شة-بشأن-المساعدة-المالية-plain-language-summary-arabic.pdf)\n\n[البوليصة المالية (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/arabic/nmhc-financial-assistance-policy-arabic.pdf)\n\n[طلب الحصول على المساعدة المالية (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/arabic/northwestern-medicine-financial-assistance-application-arabic-fillable.pdf)\n\nBosnian\n\n[JEDNOSTAVNO FORMULIRANI REZIME FINANSIJSKE POMOĆI (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/bosnian/jednostavno-formulirani-rezime-finansijske-pomoći-plain-language-summary-bosnian.pdf)\n\n[FINANSIJSKA POLITIKA (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/bosnian/nmhc-financial-assistance-policy-bosnian.pdf)\n\n[Zahtjev za finansijsku pomoć (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/bosnian/northwestern-medicine-financial-assistance-application-bosnian-fillable.pdf)\n\nChinese Simplified\n\n[经济援助简明语言总结 (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/chinese-simplified/经济援助简明语言总结-plain-language-summary-chinese-simplified.pdf)\n\n[财务政策 (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/chinese-simplified/nmhc-financial-assistance-policy-chinese-simplified.pdf)\n\n[经济援助申请表 (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/chinese-simplified/northwestern-medicine-financial-assistance-application-chinese-simplified-fillable.pdf)\n\nChinese Traditional\n\n[財務援助淺白用語重點摘要 (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/chinese-traditional/財務援助淺白用語重點摘要-plain-language-summary-chinese-traditional.pdf)\n\n[財務政策 (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/chinese-traditional/nmhc-financial-assistance-policy-chinese-traditional.pdf)\n\n[財務援助申請 (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/chinese-traditional/northwestern-medicine-financial-assistance-application-chinese-traditional-fillable.pdf)\n\nHindi\n\n[वित्तीय सहायता सादे भाषा सारांश (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/hindi/plain-language-summary-hindi.pdf)\n\n[वित्तीय नीतत (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/hindi/nmhc-financial-assistance-policy-hindi.pdf)\n\n[वित्तीय सहायता आवेदन (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/hindi/northwestern-medicine-financial-assistance-application-hindi-fillable.pdf)\n\nKorean\n\n[재정 지원 간단한 요약 (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/korean/재정-지원-간단한-요약-plain-language-summary-korean.pdf)\n\n[재정 정책 (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/korean/nmhc-financial-assistance-policy-korean.pdf)\n\n[재정 지원 신청서 (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/korean/northwestern-medicine-financial-assistance-application-korean-fillable.pdf)\n\nPolish\n\n[PODSUMOWANIE POMOCY FINANSOWEJ W PROSTYM JĘZYKU (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/polish/podsumowanie-pomocy-finansowej-w-prostym-języku-plain-language-summary-polish.pdf)\n\n[POLITYKA FINANSOWA (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/polish/nmhc-financial-assistance-policy-polish.pdf)\n\n[Wniosek o udzielenie wsparcia finansowego (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/polish/northwestern-medicine-financial-assistance-application-polish-fillable.pdf)\n\nRussian\n\n[КРАТКИЙ ОБЗОР ПРОГРАММЫ ФИНАНСОВОЙ ПОМОЩИ НА ДОСТУПНОМ ЯЗЫКЕ (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/russian/краткий-обзор-программы-финансовой-помощи-на-доступном-языке-plain-language-summary-russian.pdf)\n\n[ФИНАНСОВАЯ ПОЛИТИКА (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/russian/nmhc-financial-assistance-policy-russian.pdf)\n\n[Заявление на Получение Финансовой Помощи (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/russian/northwestern-medicine-financial-assistance-application-russian-fillable.pdf)\n\nUrdu\n\n[مالیاتی معاونت سادہ زبان میں خلاصہ (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/urdu/مالیاتی-معاونت-سادہ-زبان-میں-خلاصہ-plain-language-summary-urdu.pdf)\n\n[مالیاتی پالیسی (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/urdu/nmhc-financial-assistance-policy-urdu.pdf)\n\n[مالیاتی معاونت کی درخواست (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/urdu/northwestern-medicine-financial-assistance-application-urdu-fillable.pdf)\n\nVietnamese\n\n[TÓM TẮT HỖ TRỢ TÀI CHÍNH BẰNG NGÔN NGỮ ĐƠN GIẢN (Plain Language Summary)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/vietnamese/tóm-tắt-hỗ-trợ-tài-chính-bằng-ngôn-ngữ-đơn-giản-plain-language-summary-vietnamese.pdf)\n\n[CHÍNH SÁCH TÀI CHÍNH (Financial Assistance Policy)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/vietnamese/nmhc-financial-assistance-policy-vietnamese.pdf)\n\n[Đơn xin Hỗ trợ Tài chính (Financial Assistance Application)](/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/vietnamese/northwestern-medicine-financial-assistance-application-vietnamese-fillable.pdf)","source_id":"billing-ffdd5ecb37176e56","checked_on":"2026-10-14","confidence":1.0,"support_count":0}},"coverage":{"facilities":{"value":["Northwestern Memorial Hospital","Northwestern Medicine Lake Forest Hospital","Northwestern Medicine Central DuPage Hospital","Northwestern Medicine Delnor Hospital","Kishwaukee Hospital","Valley West Hospital","Northwestern Medicine - Ben Gordon Center","Marianjoy Rehabilitation","NM Huntley, NM McHenry and NM Woodstock Hospitals","Palos Community Hospital"],"layer":"documented","quote":"SCOPE: Applies to entities indicated below as well as their subsidiaries and affiliates NM – Northwestern Memorial Hospital NM – Lake Forest Hospital NM – Northwestern Medical Group - Academic Medical Center (AMC) NM – Central DuPage Hospital NM – Northwestern Medical Group - Northwestern Health Network (NHN) NM – Delnor Hospital NM – Regional Medical Group - Northwestern Health Network (NHN) NM – Valley West Hospital NM – Kishwaukee Hospital NM – Palos Community Hospital NM – Marianjoy Rehabilitation NM – System Functions / NMHC Employees NM – Huntley Hospital / NM – McHenry Hospital / NM – Woodstock Hospital Ambulatory Surgery Centers (Freestanding) NM – Surgery Center River North NM – Surgery Center Sycamore NM – Surgery Center Warrenville NM – Palos Health Surgery Center, LLC NM – Other **See “Scope/Persons/Areas Affected” Section below**","source_id":"fap-8a852ef2e6b5a7fd","checked_on":"2026-10-14","confidence":1.0,"support_count":0},"provider_list_url":null},"sources":[{"id":"fap-38d29a786ef54d10","kind":"hospital_web","url":"https://www.nm.org/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/chinese-traditional/nmhc-financial-assistance-policy-chinese-traditional.pdf","title":"Financial Assistance Policy","fetched_on":"2026-10-14","sha256":"38d29a786ef54d10c88a146ba13a531f66f98c89f17cb9a8ba1a9269b521b97b","effective_date":null},{"id":"application-f25d186fd5c649c8","kind":"hospital_web","url":"https://www.nm.org/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/bosnian/northwestern-medicine-financial-assistance-application-bosnian-fillable.pdf","title":"Financial Assistance Application","fetched_on":"2026-10-14","sha256":"f25d186fd5c649c8f8331834fac577fde823736f3df1f013de272654acba4610","effective_date":null},{"id":"summary-e33078296d1aaa8a","kind":"hospital_web","url":"https://www.nm.org/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/english/financial-assistance-plain-language-english.pdf","title":"[PDF] Financial Assistance Plain Language Summary","fetched_on":"2026-10-14","sha256":"e33078296d1aaa8a5549a146faf29c56c120459cb474219a3906df784f529bfb","effective_date":null},{"id":"billing-ffdd5ecb37176e56","kind":"hospital_web","url":"https://www.nm.org/patients-and-visitors/billing-and-insurance/financial-assistance","title":"Financial Assistance | Northwestern Medicine","fetched_on":"2026-10-14","sha256":"ffdd5ecb37176e5675bcb1664e8d65496f9e33d9db9e2d4100f6a2d8738ce8df","effective_date":null},{"id":"fap-8a852ef2e6b5a7fd","kind":"hospital_web","url":"https://www.nm.org/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/english/nmhc-financial-assistance-policy.pdf","title":"NMHC’s Financial Assistance Policy","fetched_on":"2026-10-14","sha256":"8a852ef2e6b5a7fd7211487e9b775557f0529972701839cce23f184e71d812ad","effective_date":null},{"id":"fap-58af029e986b5e36","kind":"hospital_web","url":"https://www.nm.org/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/spanish/nmhc-financial-assistance-policy-spanish.pdf","title":"POLÍTICA FINANCIERA (Financial Assistance Policy)","fetched_on":"2026-10-14","sha256":"58af029e986b5e362534d8eeea900997054fb358c2f05942ac0203ad79e4d031","effective_date":null},{"id":"fap-359f787bf89b7eac","kind":"hospital_web","url":"https://www.nm.org/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/arabic/nmhc-financial-assistance-policy-arabic.pdf","title":"البوليصة المالية (Financial Assistance Policy)","fetched_on":"2026-10-14","sha256":"359f787bf89b7eac53c4485d5f00db5e51321a30cb3dec60af1fea553095804c","effective_date":null},{"id":"fap-82ac53093a7bada6","kind":"hospital_web","url":"https://www.nm.org/-/media/northwestern/resources/patients-and-visitors/billing-and-insurance/financial-assistance/bosnian/nmhc-financial-assistance-policy-bosnian.pdf","title":"FINANSIJSKA POLITIKA (Financial Assistance Policy)","fetched_on":"2026-10-14","sha256":"82ac53093a7bada6204b167fd59d58c9762d4d27be3338c75be6078ca368d682","effective_date":null}],"accuracy":null}