BAYSTATE FRANKLIN MEDICAL CENTER
GREENFIELD, MA · version 5 · published · JSON
eligibility.free_care_max_fpl150% of the federal poverty level"generally provides payment for certain Medically Necessary Services provided to uninsured patients whose MassHealth Modified Adjusted Gross Income ("MAGI") Household Income or Medical Hardship Family Countable Income is equal to or less than 150% of the Federal Poverty Income Guidelines"
documented · checked 2026-10-02 · Hospital financial assistance policy (pdf)
eligibility.insured_patients_coveredYes"Health Safety Net -Secondary generally provides payment for certain Medically Necessary Services provided to insured patients whose MAGI Household Income or Medical Hardship Family Countable Income is equal to or less than 150% of the Federal Poverty Income Guidelines if the services are not paid by the patient’s insurance."
documented · checked 2026-10-02 · Hospital financial assistance policy (pdf)
programs.presumptiveMedicaidMassHealth
"BH Hospitals are permitted by MassHealth/Health Safety Net ("HSN") to make presumptive eligibility determinations for certain patients who appear to be eligible for Medicaid/HSN coverage ("Hospital Determined Presumptive Eligibility")."
documented · checked 2026-10-02 · Hospital financial assistance policy (pdf)
programs.state_programsHealth Safety Net (Massachusetts) — Apply through the MassHealth application; a hospital financial counselor can file it for you. The hospital's own financial assistance and the Health Safety Net are separate programs."Important information you need to know about applying for MassHealth Limited and the Health Safety Net can be found on page 3."
documented · checked 2026-10-02 · download
apply.documents_requiredPhoto IDProof of income
Tax return
Pay stubs
Bank statements
Other documents
"Necessary documentation includes proof of: (1) annual household income (payroll stubs, record of social security payments, and a letter from the employer, tax returns, or bank statements), (2) citizenship and identity, and (3) immigration status for non-citizens (if applicable)."
documented · checked 2026-10-02 · Hospital financial assistance policy (pdf)
apply.submit_methodsIn person: "Information regarding this policy and assistance with the application process for the Financial Assistance Programs may be obtained from the Financial Counseling Department of each BH Hospital:"
documented · checked 2026-10-02 · Hospital financial assistance policy (pdf)
collections.eca_wait_days120 days"ECAs may not begin until at least 120 days after the first post-discharge billing statement."
documented · checked 2026-10-02 · Hospital billing and collections policy (pdf)
Sources
Healthcare Prices & Billing | Baystate Health — fetched 2026-10-02
Healthcare Prices & Billing | Baystate Health — fetched 2026-10-02
Hospital Standard Charges | Baystate Health — fetched 2026-10-02
Billing and Collections Policy — fetched 2026-10-02
Hospital financial assistance policy (pdf) — fetched 2026-10-02
Hospital financial assistance plain language summary (pdf) — fetched 2026-10-02
Hospital billing and collections policy (pdf) — fetched 2026-10-02
download — fetched 2026-10-02