HIGHLAND HOSPITAL
ROCHESTER, NY · version 1 · published · JSON
eligibility.discount_tiersAbove 200% up to 250% of FPL: 80% discountAbove 250% up to 300% of FPL: 60% discount
Above 300% up to 350% of FPL: 40% discount
Above 350% up to 400% of FPL: 20% discount
"Discount Gross Income as % of Federal Poverty Level 100% UP TO 200% 80% BETWEEN 201 - 250% 60% BETWEEN 251 - 300% 40% BETWEEN 301 - 350% 20% BETWEEN 351 - 400%"
documented · checked 2026-10-13 · Financial Assistance, 2.78
programs.presumptiveMedicaid"Patients may also be considered presumptively eligible for 100% financial assistance if they have current eligibility under a Medicaid type program and have outstanding balances prior to that coverage."
documented · checked 2026-10-13 · Financial Assistance, 2.78
apply.documents_requiredProof of incomeSocial Security letter
Pay stubs
"Applications must be completed and submitted with four consecutive paystubs, Social Security Income or Other documentation that explains the current household gross income."
documented · checked 2026-10-13 · Highland Hospital Financial Assistance | Financial Assistance | Pay a Bill | URochester Medicine
apply.submit_methodsMail: Send the completed form to University of Rochester, 601 Elmwood Ave., Box 888, Rochester, New York 14642 attention: Financial Assistance OfficerIn person: bring it to the Care Management Office Room Med 1-2315
"You have to fill out the application form. As soon as we have proof of your income, determined that you are not eligible for insurance and have received a completed Financial Assistance application, we can process your application for a discount according to your income level. You may submit the application before, during or after services are rendered. Send the completed form to University of Rochester, 601 Elmwood Ave., Box 888, Rochester, New York 14642 attention: Financial Assistance Officer or bring it to the Care Management Office Room Med 1-2315."
documented · checked 2026-10-13 · FINANCIAL ASSISTANCE SUMMARY
apply.decision_days30 days"Fully completed Financial Assistance applications are processed timely and determinations are communicated to the patients within thirty (30) days after the hospital Financial Assistance Officer receives them."
documented · checked 2026-10-13 · Financial Assistance, 2.78
collections.eca_wait_days180 days"Hospitals cannot send unpaid bills to a collection agency for at least 180 days after your first bill."
documented · checked 2026-10-13 · [PDF] NYS Uniform Hospital Financial Assistance Application - UR Medicine
contacts.phone(585) 784-8889"Call the Financial Assistance Department at (585) 784-8889."
documented · checked 2026-10-13 · FINANCIAL ASSISTANCE SUMMARY
contacts.hoursMonday through Friday from 9 a.m. until 3:00 p.m."Our Financial Assistance Officer is available Monday through Friday from 9 a.m. until 3:00 p.m. for any assistance with this program."
documented · checked 2026-10-13 · Financial Assistance, 2.78
contacts.languagestop ten languages as defined by our Interpreter Service Program based on the usage of the interpreter services program"• Materials regarding the Financial Assistance Program are available in the top ten languages as defined by our Interpreter Service Program based on the usage of the interpreter services program. This includes the Financial Assistance Policy, plain language summary, brochures and application."
documented · checked 2026-10-13 · Financial Assistance, 2.78
coverage.facilitiesHighland Hospital"Highland Hospital Financial Assistance"
documented · checked 2026-10-13 · Highland Hospital Financial Assistance | Financial Assistance | Pay a Bill | URochester Medicine
Sources
Financial Assistance, 2.78 — fetched 2026-10-13
[PDF] NYS Uniform Hospital Financial Assistance Application - UR Medicine — fetched 2026-10-13
FINANCIAL ASSISTANCE SUMMARY — fetched 2026-10-13
Highland Hospital Financial Assistance | Financial Assistance | Pay a Bill | URochester Medicine — fetched 2026-10-13