HENDRICK MEDICAL CENTER

"“Financially Indigent” means a patient whose Yearly Household Income (as defined below) is less than or equal to 200% of the Federal Poverty Guidelines (“FPG”). These Financially Indigent patients are eligible for a 100% discount on outstanding patient account balances as set forth in Part 1 of the Financial Assistance Eligibility Discount Guidelines (Attachment A)."

documented · checked 2026-10-11 · Download English

"Household income will be documented through any of the following mechanisms: a. Third Party Documentation. By the provision of third party financial documentation including IRS Form W-2 (Wages and Tax Statement); pay check remittance; individual tax return; telephone verification by employer; bank statements; Social Security payment remittance; worker’s compensation payment remittance; unemployment insurance payment notice; unemployment compensation determination letters; response from a credit inquiry and other publicly available information; or other appropriate indicators of the patient’s income."

documented · checked 2026-10-11 · Download English

"Applying for financial assistance can be initiated by a patient requesting assistance in person, over the phone at (325) 670-6225, through the mail at 1900 Pine Street, 7th Floor Jones Building, Abilene, TX 79601, or via the hospital’s website, continuecare.org/hendrick."

documented · checked 2026-10-11 · Download English

"over the phone at (325) 670-6225"

documented · checked 2026-10-11 · Download English

"The hospital’s financial counselors may be reached between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday by calling (325) 670-6225."

documented · checked 2026-10-11 · Download English

"[### Download English](https://hendrick.continuecare.org/wp-content/uploads/2026/06/Hendrick-Plain-Language-Summary-of-Financial-Assistance-2026.pdf) ### Plain Language Summary  [### Download Spanish](https://hendrick.continuecare.org/wp-content/uploads/2026/06/Hendrick-Plain-Language-Spanish-2026.pdf)"

documented · checked 2026-10-11 · Financial Assistance | ContinueCARE Hospital at Hendrick Medical Center